Your Tech Department
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Desktop Support

Your Tech Department offers the kind of desktop support usually found only in large companies with dedicated IT Staff. We will:

Remote Desktop (RD)

Remote Desktop is a technology that allows our technicians (when authorized) to see a user's screen and remotely access their keyboard. Using RD, we can provide a high level of support right from our offices or any other mobile location.

RD is especially helpful when it is difficult for a user to describe a problem in technical terms, or in sufficient detail. Often, calls that might take twenty minutes or more of back-and-forth over the phone are resolved almost immediately using RD.

Your Tech Department offers this service free to our regular clients.

Long Island:
New York City:
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